Call to the Bank

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A: Hi, I would like to check on my credit card balance.

B: Yes, of course sir. May I have your account number please?

A: Yes, it's 000 265 238. My name is Rean English.

B: For the security reason, may I your date of birth please?

A: No problem, It is 12 May 1990.

B: Alright, Mr. English. You currently have no dues on your credit card.

A: Really? I finally paid it off?

B: Of course, sir. Your balance is officially zero.

A: I must admit, I am proud of myself!

B: Is there anything else you'd like me to check for you, sir?

A: Yes sure, can you change my card status from a college to normal account?

B: It would be my pleasure, but you'll have to come to the bank to do that.

A: Alright, I'll be down first thing tomorrow.

B: Sounds great, sir. Have a wonderful day.